Professional IT Support & Computer Repair in County Durham

We aim to respond to all enquiries within the hour and can typically attend on-site the same day for urgent issues in the Consett and County Durham area. Remote support is often available immediately.

Yes — we provide remote support for most software issues including virus removal, Windows troubleshooting, Microsoft 365 setup, and general diagnostics. Remote sessions are fast, secure, and often resolve issues within minutes.

We primarily serve Consett, Blackhill, Ebchester, Shotley Bridge, Stanley, Chester-le-Street, and the wider County Durham and Derwentside areas. Contact us if you're unsure whether we cover your location.

Pricing depends on the work required. We offer transparent, competitive rates with no hidden fees. Remote support, one-off repairs, and ongoing managed IT contracts are all available. Contact us for a free quote.

In many cases yes. We offer professional data recovery services for failed hard drives, accidental deletions, and corrupted storage. Success depends on the nature of the failure — contact us to discuss your situation.

Yes. Our technicians hold CompTIA A+, Network+, and Security+ certifications — industry-recognised qualifications covering hardware, networking, and cybersecurity. You can trust your devices are in expert hands.

Absolutely. We support both home users and small to medium-sized businesses. Our managed IT packages include ongoing monitoring, updates, and priority support to keep your business running smoothly.