Fast, reliable IT support for homes and businesses throughout County Durham — including Durham City, Consett, Stanley, Chester-le-Street, Shotley Bridge and surrounding areas. Remote help available within minutes. On-site callouts same day.
Get IT Support What We CoverWhether you need a quick fix or ongoing managed IT support, we provide a personal, local service with no jargon and transparent pricing.
For software problems, configuration issues and troubleshooting, remote support is often the fastest option. We connect securely to your machine and resolve the issue while you watch — no need to travel anywhere.
Get Remote Help →When the problem needs hands-on attention — hardware faults, network setup, printer installation, new device configuration — we come to you. Same-day callouts across County Durham, no call-out charge.
Book a Callout →From sole traders to growing SMEs, we provide responsive IT support for businesses across County Durham. One-off fixes, project work, or ongoing monthly support — we work to your needs and budget.
Business Enquiry →Let us handle your IT completely. We monitor, maintain and support your systems on an ongoing basis — keeping everything running, patched and secure, with priority support when you need it.
Get Managed IT →Email setup, Teams configuration, OneDrive, SharePoint, Intune device management — we set up and support Microsoft 365 for individuals and businesses, ensuring everything works correctly and securely.
M365 Support →
Protecting your business from threats — antivirus deployment, security audits, email filtering, backup solutions, and staff security awareness. CompTIA Security+ certified, covering the full threat landscape.
Secure My Business →We provide IT support throughout County Durham and the Derwentside area. Remote support is available UK-wide.
No lengthy onboarding, no minimum contracts. Just fast, friendly IT support when you need it.
Call, email or WhatsApp us with your issue. We'll assess whether remote or on-site support is best and give you a time estimate.
Remote support often starts within the hour. On-site callouts are typically same day for urgent issues across County Durham.
We quote before we start. Hourly or fixed-price depending on the work. No hidden charges, no vague estimates.
We don't leave until the issue is resolved. And if something related crops up later, we're always on hand to help.
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